The general minimum order quantity is 16 garments per style. Order Repeat Minimums are based on
6 garments per style.
After order confirmation, please allow up to 28 days for production and delivery. Production times
are approximate only. For smooth processing of your order, please contact us for confirmation of
lead‐time before order confirmation. Lead‐times may vary depending on quantity, seasons,
availability of raw material and components that are outside of our control. We will notify you in the
Payment terms are strictly full payment on acceptance of orders. All and any banking charges are for
the responsibility of the customer.
Please contact us prior to ordering for any specific quality requirements that you may require.
Sila® Apparel stands behind its products. However, as we deal with customised work, once an item is in
production, no changes, cancellations or refunds can be made. We guarantee the product to meet our
written specifications. We will not accept returned merchandise unless you received the incorrect
product ordered, the product is printed incorrectly or the product is defective or damaged.
Notify Sila® Apparel within Seven (7) days of receiving any defective or damaged goods.
Extra Charges (Contact your Sila® Apparel Sales Rep for pricing)
• Rush Service – Includes urgent delivery charges via DHL.
• Specialty Packaging.
• Artwork Changes / Modifications / Unforseen Custom Artwork Requirements**
• Product Upgrades
• Less Than Minimum
• Changes Made After Authorisation & Approval